Privacy Policy

This page explains how GQbet collects, uses, stores, and protects personal data provided by users of the platform. Understanding these practices helps players make informed decisions before registering and engaging with any of the services on offer. The policy applies to all account holders and visitors, regardless of how they access the platform. Reviewing this document carefully is recommended before submitting any personal information.

What Information GQbet Collects

GQbet collects personal data in two broad ways: information provided directly by users and data gathered automatically during platform use.

Direct submissions typically include:

• Full name and date of birth
• Email address and contact telephone number
• Residential address and postcode
• Payment method details, such as card numbers or e-wallet identifiers
• Copies of identity documents submitted during account verification

Automatically collected data may include IP addresses, browser type, device identifiers, session duration, pages visited, and referring URLs. This technical data helps GQbet maintain platform stability, detect suspicious activity, and improve overall service performance.

Why Personal Data Is Processed

GQbet processes personal data for several operational and legal reasons. The primary purposes are account registration, identity verification, payment processing, and fraud prevention. Regulatory obligations under the Tobique Gaming Commission licence number 00000033 also require the operator to maintain records and conduct due diligence on account holders.

Secondary purposes include personalised communication, customer support, and technical maintenance. Where marketing communications are sent, players generally have the option to opt out through account settings or by contacting the support team directly.

Data is not sold to third parties for their own marketing use. Sharing with third parties is limited to service providers who assist in operating the platform, such as payment processors, KYC verification services, and technical infrastructure partners, all of which are subject to appropriate data handling agreements.

How Long Data Is Retained

Personal data is kept for as long as necessary to fulfil the purposes for which it was collected. This includes the duration of an active account and any further period required by applicable regulations or dispute resolution obligations. In practice, records related to financial transactions and identity verification are commonly retained for a minimum of five years following account closure, in line with standard anti-money laundering compliance requirements.

Once the retention period expires, data is deleted or anonymised so it can no longer be linked to an individual.

Cookies and Tracking

GQbet uses cookies and similar tracking technologies to support core site functionality, remember user preferences, and analyse traffic patterns. Some cookies are strictly necessary for the platform to operate correctly, while others are used for analytical or marketing purposes.

Players can manage cookie preferences through browser settings. Disabling non-essential cookies may affect how certain features of the site function but will not prevent basic account access.

Data Security Measures

Personal and financial data is protected using industry-standard security protocols. Transmission of sensitive information is encrypted using SSL technology, which safeguards data exchanged between users and the platform. Internal access to personal records is restricted to authorised personnel only.

GQbet recommends that all users choose strong, unique passwords and avoid accessing accounts on shared or public devices. If any suspected unauthorised access is identified, the platform should be contacted immediately through the available support channels.

Rights of Data Subjects

Depending on applicable laws, players may have the right to request access to their personal data, ask for corrections to inaccurate records, request deletion where data is no longer required, and withdraw consent for certain types of processing. These requests can typically be submitted through the customer support team.

For players based in Great Britain, it is worth noting that GQbet’s published Terms and Conditions, specifically section 8.14, exclude UK residents from bonus eligibility. A verified UK Gambling Commission licence for the operator was not confirmed during research. Players in Great Britain are advised to consult GQbet responsible gambling for further guidance on player protections and available support tools before using the platform.

Third-Party Links and Services

The platform may contain links to third-party websites or integrated services such as payment processors. GQbet is not responsible for the privacy practices of external sites. Users who follow links away from the platform should review the privacy policies of those destinations independently.

Updates to the Privacy Policy

This policy may be revised periodically to reflect changes in operations, legal requirements, or data handling practices. Significant changes will typically be communicated through on-site notices or account notifications. Continued use of the platform following an update constitutes acceptance of the revised terms.

For a full overview of all account conditions and general terms of use, visiting the casino GQbet homepage provides access to the complete documentation. Any questions relating to data handling can be directed to the customer support team, which is available around the clock via live chat.